Booking information

Good to know


  • Cancellation policy
    • up to 30 days before arrival – free cancellation
    • from 29 days to 7 days before arrival – 30% cancellation fee of the total price
    • from 6 days before arrival – 70% cancellation fee of the total price
    • in case of no-show or late arrival – 90% of the unused nights

    The right of withdrawal pursuant to § 18 para. 1 no. 10 FAGG does not apply; instead, the General Terms and Conditions for the Hotel Industry (AGBH 2006) apply.

  • Arrival & Departure

    Check-in: from 3:00 PM
    Check-out: until 10:00 AM
    For late arrivals, we kindly ask for a short phone call. 
    We are happy to accommodate different times whenever possible!

  • Bread delivery service

    Fresh bread rolls from our local Pitztal bakery are delivered daily upon pre-order (for an additional charge).

  • Restaurants nearby

    There are three restaurants within approximately 150 meters, all easily reachable on foot.

  • Children

    Our apartment offers plenty of space for our younger guests. Upon request, we are happy to provide a baby cot and a high chair.

  • Pets

    Pets are not allowed!

  • Parking

    During your stay, a free parking space is available directly in front of the house.

  • Ski storage and ski room

    We offer our guests a free heated ski depot for skis and boots at the valley station of the Hochzeiger cable cars.
    In addition, there is also a ski storage room in the apartment.

  • Ski bus

    The ski bus stop is located approximately 150 meters from the apartment. The free ski bus runs daily from the opening of the ski area until Easter, between 8:30 AM and 6:00 PM.

  • Hiking bus

    The hiking bus stop is located approximately 150 meters from the apartment and is free of charge with the Pitztal Summer Card.

  • Payment

    We kindly ask for a deposit of 30% of the total amount within 7 days after booking.
    The remaining balance can be paid in cash on site or in advance by bank transfer.

  • Other services

    Towels, bed linen, dish towels, dishwasher tablets, coffee filters, and a toaster are provided.

    There are also 3 restaurants within approximately 150 meters.

  • Final cleaning

    one-time € 115

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